Return Policy

Returns Eligibility:

  • Items must be returned within 14 days of delivery

  • Products must be unused, in original packaging, and in resalable condition

  • Due to hygiene and safety, we cannot accept returns on used items or consumables (e.g., supplements)

How to Request a Return:

  1. Email our support team at [your email] with your order number and reason for return.

  2. We’ll respond within 1–2 business days with return instructions.

  3. Once received and inspected, eligible refunds will be processed to your original payment method within 3–5 business days.

Return Shipping Costs:

  • Customers are responsible for return shipping unless the item was faulty or incorrect.

  • We recommend using a tracked service to ensure safe delivery.

Damaged or Incorrect Items:

  • If your item arrived damaged or incorrect, please email us within 48 hours of delivery with a photo of the issue. We’ll arrange a replacement or refund at no cost to you.